Issue:
When trying to log in to the web client, all
users are getting the same error message "SQL Server error. SQL Server
error accrued. try this action again. If the problem continues, check with the
Microsoft CRM community
Resolution:
Go to Tools >> Internet option >> General Tab >> click
Delete and Delete the browser history, Cache and Cookies.
Ø
Trusted Sites
Ø CRM requires the URLs to be present
in the ‘Trusted Sites’ zone to be able to run scripts effectively. When adding
the URLs to the trusted sites, please keep it simple. Do not clutter the zone
settings tab with too many URLs – just add the two below –
Ø https://*.live.com
Ø https://*.crm.dynamics.com
Ø This will ensure that all of the
pages served by live.com as part of the logon process and the pages served by
the CRM Online application are allowed to execute with the appropriate
privileges.
Ø
Open
up Internet Explorer (IE)
Ø
Go
to Tools > Internet Options
Ø
Click
the Security tab
Ø
Click
Trusted Sites > Sites
Ø
then
add the following URLs:
https://*.live.com
https://*.crm.dynamics.com
Additional information:
What's New for Microsoft
Dynamics CRM 2011 (MSDN)
http://msdn.microsoft.com/en-us/library/gg328235.aspx
Customizing
Microsoft Dynamics CRM Online for your organization
https://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/aboutcustomizing.aspx
Microsoft Dynamics CRM Online
Resource centre
http://rc.crm.dynamics.com/rc/regcont/en_us/ONLINEsales.aspx
Microsoft Dynamics CRM Online
Video Gallery
http://www.democrmonline.com/
CRM for outlook client
http://download.microsoft.com/download/E/9/8/E98FD319-2B61-49A7-8613-9B54EF270B0E/CRM2011-Client-ENU-amd64.exe
:( 64 bit)
http://download.microsoft.com/download/E/9/8/E98FD319-2B61-49A7-8613-9B54EF270B0E/CRM2011-Client-ENU-i386.exe
: (32 bit)
By Khaja Mohiddin Published Date: 30-Nov-2011
We recently ran into an issue where the CRM 2011 help menu would display the error Internet Explorer cannot display the page, once we configured IFD.
This is a known issue by Microsoft and they will be releasing a fix in an upcoming rollup.
The workaround below is what we used to resolve the issue:
Resolution:
* please perform the database backup and perform the steps below:
Use MSCRM_CONFIG
select helpserverurl from configsettings
Use MSCRM_CONFIG
Update configsettings
Set helpserverurl = ”
IISRESET
By Khaja Mohiddin Published Date: 29-Sep-2011
Issue:
When i try to acces reports using CRM 2011 i got this error
The Report Viewer Web Control HTTP Handler has not been registered in the application's web.config file. Add <add verb="*" path="Reserved.ReportViewerWebControl.axd" type = "Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" /> to the system.web/httpHandlers section of the web.config file, or add <add name="ReportViewerWebControlHandler" preCondition="integratedMode" verb="*" path="Reserved.ReportViewerWebControl.axd" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" /> to the system.webServer/handlers section for Internet Information Services 7 or later.
Resolution:
Open web.config file in notepad from this location
C:/Program Files/..../Web.config
You will find <add path="Reserved.ReportViewerWebControl.axd" verb="*" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" validate="false" /> from httpHandlers section
Please remove validate="false" from it and do iisreset, try access to access the reports now.
By Khaja Mohiddin Published Date: 27-Sep-2011
Export the ISV config file and edit the salesorder entity as per the below code:
<Entity name="salesorder" >
<Grid>
<MenuBar>
<Buttons>
<Button Icon="/_imgs/ico_18_debug.gif" JavaScript="doAction('crmGrid', '1088', 'bulkedit');" Client="Web">
<Titles>
<Title LCID="1033" Text="Bulk Edit." />
</Titles>
<ToolTips>
<ToolTip LCID="1033" Text="Bulk Edit." />
</ToolTips>
</Button>
</Buttons>
</MenuBar>
</Grid>
</Entity>
save the file and import the customization.
By Rajesh Swamireddy Published Date: 23-Sep-2011
Issue:
Error| Import Organization (Name=SMEAssociatesInc, Id=aca0517f-8987-e011-b85d-78e7d1ecbde6) failed with Exception:
Microsoft.Crm.CrmException: Upgrade Organization with Id=aca0517f-8987-e011-b85d-78e7d1ecbde6 failed with Exception:
System.Exception: Action Microsoft.Crm.Tools.Admin.UpgradeDatabaseAction failed. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> Microsoft.Crm.CrmException: You have reached the maximum number of user quota
Solution:
This is because of the Workgroup license.
I have installed CRM 4.0 using Professional License it cannot support to upgrade the CRM with Workgroup license.
Later i have installed CRM 2011 with workgroup edition and import the CRM 4.0 Organization, while upgrading i got this error.
I have 12 users in CRM and Workgroup supports only 5 users.
Then i went to Deployment Manger and changed the License to Server License and Import it again, it resolved the issue.
**Workgroup is 5 CAL Limit**
By Khaja Mohiddin Published Date: 20-Sep-2011