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Microsoft Dynamics CRM Home>Buyer Resource

About Microsoft CRM
CRM - 4.0 Overview
Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.
What’s new in CRM 4.0
The Microsoft Dynamics CRM 4.0 introduces exciting additions, increased flexibility, and more opportunities to engage Customers with superior tools to help manage their customer relationships.
CRM 4.0 Tech Review

CRM Demonstration
The DynamicsExchange CRM Center works with all developers and service providers for Microsoft Dynamics CRM and gathers the offerings for a convenient research outlet here. Dynamics Exchange strives to keep this resource current to all venders offerings.

CRM Literature
The DynamicsExchange works with all developers and service providers for Microsoft Dynamics CRM and gathers the offerings for a convenient research outlet here. Dynamics Exchange strives to keep this resource current to all venders offerings. Review all the literature listed to generate questions to ask us the experts at Dynamics by e-mail or phone. Also see Demonstrations and other resources in the left column.

CRM Specification
DynamicsExchange has created specification documents including detailed technical information screen shoots, usage suggestions, features and benefits, and more for decision support of a Microsoft@ CRM products analysis. These documents are the "more information" pages of our database-driven e-commerce product offerings. For convenience, if you see it on this page we sell it on this site, and we can demonstrate or consult on it to you. Bookmark this page for quick access and forwarding of this product specification information. At Dynamics Exchange we help you to support yourself at the lowest possible cost! Dynamics Exchange is your CRM resource.

News and Reviews
The DynamicsExchange scours the trade magazines and the web and talks to everybody to keep abreast of everything about Microsoft CRM to bring it to you concisely and conveniently right here.

Case Study References
Case study references can be very valuable in helping prospective buyers of Microsoft Dynamics CRM to make their decision by seeing similar company’s success with the platform. DynamicsExchange encourages users of CRM and developers of versions and options to submit their own case study references to assist the community.